Business Terms & Conditions
Effective Date: Jan 2018
Website: Jaguar Warehouse
1. Introduction
These Terms and Conditions govern the use of our website and all services supplied by Jaguar Warehouse "the Company", "we", "us", "our". By using our website, purchasing parts, booking servicing or repairs, commissioning restoration work, or purchasing vehicles from us, you agree to be bound by these Terms and Conditions.
2. Company Information
Company Name: Priority Autos Ltd T/A Jaguar Warehouse
Telephone: +44 (0) 207 965 7366
Email: info@jaguarwarehouse.co.uk
3. Vehicle Servicing and Repairs
3.1 Estimates
All estimates provided are based on our initial inspection of the vehicle and may be subject to revision if additional faults are discovered during the course of work.
3.2 Additional Work
Should further repairs become necessary, we will endeavour to obtain customer approval before proceeding. Delays in obtaining approval may affect completion times.
3.3 Diagnostic Work
Diagnostic investigations are chargeable regardless of whether further repair work is authorised by the customer.
3.4 Parts Used
We reserve the right to fit genuine Jaguar, OEM, remanufactured or aftermarket parts where appropriate unless otherwise agreed in writing.
3.5 Storage Charges
Vehicles not collected within seven days of notification of completion may incur storage charges at our current daily rate.
3.6 Road Testing
Vehicles may be road-tested as necessary to diagnose faults and verify repairs.
4. Restoration Services
4.1 Scope of Work
Restoration projects are often complex and unforeseen defects may only become apparent once dismantling has commenced.
4.2 Quotations
Restoration quotations are estimates only and should not be regarded as fixed-price contracts unless specifically agreed in writing.
4.3 Project Stages
Restoration work may be invoiced in stages throughout the project.
4.4 Customer-Supplied Parts
We cannot accept responsibility for the quality, fitment, performance or suitability of parts supplied by customers.
4.5 Timescales
All restoration completion dates are estimates and are subject to parts availability, specialist subcontractor schedules, customer approval delays and unforeseen issues.
5. Vehicle Sales
5.1 Vehicle Descriptions
We make every effort to accurately describe vehicles offered for sale. However, customers should satisfy themselves as to the vehicle's condition, specification and suitability before purchase.
5.2 Classic Vehicles A
As classic vehicles may be several decades old, customers acknowledge that such vehicles are sold with characteristics consistent with their age and historical use.
5.3 Deposits
Vehicle deposits are non-refundable unless otherwise agreed in writing.
5.4 Ownership
Ownership of any vehicle remains with the Company until full cleared payment has been received.
6. Jaguar Parts Sales
6.1 Availability
All parts are offered subject to availability.
6.2 Product Information
Whilst every effort is made to ensure accuracy, product descriptions, photographs and specifications are provided for guidance only.
6.3 Customer Responsibility
Customers are responsible for confirming part compatibility before ordering.
6.4 Special Order Parts
Special-order, imported or custom-manufactured parts are non-returnable except where faulty or incorrectly supplied.
7. Returns and Refunds
7.1 Faulty Parts
Faulty goods must be reported within 14 days of discovery.
7.2 Unused Parts
Unused parts may be returned within 14 days of receipt, subject to prior authorisation and a re-stocking charge where applicable.
7.3 Non-Returnable Items
The following items are generally non-returnable: Electrical components Special-order parts Custom-made parts Installed components Painted parts Items damaged by incorrect fitting
8. Warranties
8.1 Parts Warranty
New parts supplied by us carry the manufacturer's warranty where applicable.
8.2 Labour Warranty
Repair workmanship is warranted for 12 months or 12,000 miles (whichever occurs first) unless otherwise stated.
8.3 Exclusions
- Warranties do not cover:
- Normal wear and tear
- Misuse Accident damage
- Racing or competition use
- Lack of maintenance
- Customer-supplied parts
9. Payment Terms
9.1 Payment Due
Payment is due immediately upon completion of work unless alternative arrangements have been agreed in writing.
9.2 Late Payments
We reserve the right to charge interest and recovery costs on overdue accounts.
9.3 Ownership of Goods
All parts and goods remain our property until paid for in full.
10. Vehicle Recovery and Abandoned Vehicles
We reserve the right to exercise a lien over any vehicle in our possession for unpaid invoices. Vehicles left uncollected for an unreasonable period may be subject to storage charges and further action in accordance with applicable law.
11. Limitation of Liability
- We shall not be liable for:
- Indirect or consequential losses
- Loss of profits
- Loss of use
- Diminution in value of vehicles due to age or pre-existing condition
Nothing in these Terms excludes liability where it would be unlawful to do so.
12. Intellectual Property
All website content, photographs, logos, restoration imagery and written materials remain the property of Jaguar Warehouse unless otherwise stated.
13. Privacy
Customer information is handled in accordance with our Privacy Policy and applicable UK data protection legislation.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
Jaguar Warehouse
+ 44 (0) 207 965 7366
Important Note:
"Jaguar" is a registered trademark of Jaguar Land Rover Limited. Jaguar Warehouse is an independent Jaguar specialist and is not affiliated with, endorsed by, or authorised by Jaguar Land Rover Limited unless expressly stated.
